In this ECommerce Back-Office System Checklist, you will learn that the back-office system you select today will affect how your eCommerce business runs for the next 5 to 10 years. Often referred to as an Enterprise Resource Planning (ERP) system, you’ll want to select a system that works seamlessly with your eCommerce website. This checklist can help you compare the ERP features you need for your organization.

E-commerce Back-Office System Evaluation involves a comprehensive assessment of the technological infrastructure supporting an online retail platform’s backend operations. This assessment focuses on critical functions like inventory management, order processing, customer data management, and financial transactions. The goal is to ensure seamless integration between the e-commerce platform and backend systems, scalability to accommodate growth, efficient inventory and order management, robust data security, insightful reporting, and customer relationship management.

Key Categories in Checklist: