How CRM Can Improve Your Customer Experience

During Software Symposium, DSD Business Systems’ recent customer event, I had the pleasure of viewing a break-out session presented by Rob Lawson, Senior Sales Engineer and top CRM advocate at Sage North America. Rob’s presentation was titled Delivering the Ultimate Customer Experience Using CRM. What intrigued me most about this…

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So, You Want a Job at My Company?

I’m the President and CEO of a high-tech company and I like to interview everybody who applies for a job here, regardless of the position being filled. I do that because our company culture is binary. You’re a 0 or a 1. If you’re a .95 then you’re not a…

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Seven New DSD Enhancements

I’m proud to announce that DSD Business Systems has acquired seven new Sage 100 enhancements from Accounting Software Inc.  We are very excited about these new feature-rich products, as they are a great fit for our catalog of enhancements.  Below are the names, features, and benefits of each product: 1….

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The Facts About ACA Reporting Requirements

The time to start preparing for ACA reporting requirements was yesterday… If you have not started, don’t worry, however the time is definitely now.  Reporting requirements under the Affordable Care Act (ACA) were delayed for a year, however, the IRS issued their final regulations in March of this 2014. Employers…

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Software Symposium 2015 Recap

The emphasis was on customer service at DSD Business Systems’ recent Software Symposium in La Jolla. The Software Symposium was a much anticipated customer event, held on the beautiful garden terrace at the Hyatt Regency La Jolla. The focus on customer service began with the morning keynote by Brad Smith,…

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Power Posing: Trick Your Body Into Success

“Amy Cuddy – PopTech 2012 – Camden Maine USA” by Thatcher Cook for PopTech, used under CC BY-SA 2.0 Everyone wants to be successful, but not everyone feels like they have what it takes. Amy Cuddy, social psychologist and Harvard Business School professor is spreading the word that we all…

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How to Achieve Optimum Inventory Levels

It’s no secret that companies that own inventory struggle to balance competing interests.  On the one hand, the finance folks want to minimize the cash tied up in inventory, while the sales team never wants to run out, which can delay or lose a sale!  In fact, recent studies have…

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Client Spotlight – Genesis Healthcare Partners

According to the American Cancer Society, “Prostate cancer is the most common type of cancer found in American men, other than skin cancer.  Prostate cancer is the second leading cause of cancer death in men, behind only lung cancer.  One man in 7 will get prostate cancer during his lifetime. …

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Software Symposium 2015

DSD Business Systems is very excited to announce their biggest event of the year, Software Symposium 2015!  The event will take place on March 19th 2015, at the Hyatt Regency La Jolla. The conference will involve an exciting day of learning and addressing local business challenges.  Attendees will hear from…

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