Part of my job as a front line sales person is to answer questions regarding DSD Business Systems. I take multiple calls a week from potential customers “interviewing” DSD Business Systems and evaluating us for software and consulting services. In response to these customer inquiries, I’ve compiled the top three…
An important takeaway from Sage Summit 2013 was learning more about the Sage Data Cloud (SDC). The SDC is a cloud database that will store a portion of every Sage user’s data so that it can be accessed quickly by a variety of useful connected services, such as Sage Mobile…
I have been performing many data conversions lately. Mainly, it has been data that was in the Sage Fixed Assets Depreciation (formerly Sage FAS) and was outsourced. The biggest problems we are running into during our analysis and process is that those ‘outsourced’ professionals who are using the Sage Fixed Asset…
Now that I have your attention, there is no such thing because no one is perfect. You can, however, be the perfect salesperson for your prospects. Let me explain how in Four simple steps… Do your homework – It is sometimes easy to go from sales call to sales call with the…
I just got back from Sage Summit in Washington, D.C. and it was the best ever. There were, of course, too many interesting tidbits and experiences to include in a brief blog, so I’ll try to give you what I thought were the most significant highlights. Incredible Experience: Richard Blais…
Fifteen years ago, the most important jobs of a CRM or ERP reseller were to know how to make our software work on your network (sometimes not an easy task), to know how to modify the software to mirror your business processes, and to provide training to your end-users. We…
Part 2 What we decided it was In Part 1 of this blog, we decided that at Summit, Sage would likely drill down on the best practices that are baked into your software, and the standards and processes that you should adopt in order to live in maximum harmony with…
Part 1 Sage Summit is coming up shortly. It’s Sage’s annual partner and customer conference and this year one of the focuses is on Best Practices. Sage Summit 2013, being held in Washington, D.C., will offer a wealth of knowledge and fun via its vast schedule of conference sessions, activities…
A customer relationship management (CRM) system has the ability to make a business more streamlined and customer-oriented through target market identification, task management and conversion progress tracking. A well designed CRM system is a competitive tool for companies and professionals. Consider the following 5 elements. Identify and Target Your Market…
Now that we’re at mid-year, what’s ahead for ERP and CRM products and for the market for the rest of 2013 and beyond? Better Software There is a growing demand for ERP and CRM software in emerging markets around the world. Publishers who play on the world market are now…
