Now that I have your attention, there is no such thing because no one is perfect. You can, however, be the perfect salesperson for your prospects. Let me explain how in Four simple steps… Do your homework – It is sometimes easy to go from sales call to sales call with the…
I just got back from Sage Summit in Washington, D.C. and it was the best ever. There were, of course, too many interesting tidbits and experiences to include in a brief blog, so I’ll try to give you what I thought were the most significant highlights. Incredible Experience: Richard Blais…
Fifteen years ago, the most important jobs of a CRM or ERP reseller were to know how to make our software work on your network (sometimes not an easy task), to know how to modify the software to mirror your business processes, and to provide training to your end-users. We…
Part 2 What we decided it was In Part 1 of this blog, we decided that at Summit, Sage would likely drill down on the best practices that are baked into your software, and the standards and processes that you should adopt in order to live in maximum harmony with…
Part 1 Sage Summit is coming up shortly. It’s Sage’s annual partner and customer conference and this year one of the focuses is on Best Practices. Sage Summit 2013, being held in Washington, D.C., will offer a wealth of knowledge and fun via its vast schedule of conference sessions, activities…
A customer relationship management (CRM) system has the ability to make a business more streamlined and customer-oriented through target market identification, task management and conversion progress tracking. A well designed CRM system is a competitive tool for companies and professionals. Consider the following 5 elements. Identify and Target Your Market…
Now that we’re at mid-year, what’s ahead for ERP and CRM products and for the market for the rest of 2013 and beyond? Better Software There is a growing demand for ERP and CRM software in emerging markets around the world. Publishers who play on the world market are now…
Regarding the use of CRM, it’s not that salespeople are lazy, they just have different priorities. It is hard for a sales person to see the value in reporting what is going on with the customers every time they have contact. If you want your sales team to truly…
KISSing Your CRM (Customer Relationship Management)! When implementing any new system at your company it is imperative to remember KISS. The design principle KISS states that most systems work best if they are kept simple. Simplicity should be a key goal in designing your CRM system and the processes around…
Most companies these days use some form of contact management or customer relationship management software. Unfortunately, many do not use their CRM software to it’s fullest capabilities. CRM can work wonders for your company When your sales force has access to quality data they are better equipped to handle the…
