WHAT MAKES A COMPANY EXCELLENT?

That’s a tough question to answer.  Of course, it’s a lot of things.  It’s how you treat your customers, how you treat your staff, whether you make your community a better place to live, whether you’re profitable, etc.  But, is there one quality, more than any other, that best defines…

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THE RELATIONSHIP BETWEEN YOUR CRM SOFTWARE AND YOUR ERP SYSTEM

Customer Relationship Management (CRM) software is customer-centric, and allows you to communicate effectively and consistently with your customers and prospects.  An ERP (Enterprise Resource Planning) system allows you to handle your financial affairs, your inventory and billings, and even to manage and track your manufacturing processes.  So, should these systems…

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WHAT IS A TORCH AWARD AND WHY SHOULD YOU CARE?

A Torch Award is presented to members of the Better Business Bureau in recognition of their superior commitment to exceptional standards that benefit their consumers, employees, suppliers, shareholders and surrounding communities.  DSD Business Systems is proud to have won the San Diego Torch Award, for a company our size, in…

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INSOURCING

In a recent blog, I talked about offshoring and how the perceived benefit of paying a lower wage can be more than offset by a slew of disadvantages.  Not the least of those disadvantages is a lack of control over “your” programming staff. This was reinforced by an article that…

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