In this Acumatica Customer Self-Service Portal Datasheet, you will learn how Acumatica Customer Self-Service Portal enables customers to access account information, including contracts, financial statements, support cases, and key information. Communicate more efficiently and effectively with customers. The portal works with Acumatica modules, such as CRM and Order Management
Acumatica Customer Portal, part of the Customer Management Suite, enables you to create a customer portal experience to efficiently communicate with customers and streamline service and support.
Empower your partners and customers. Helpful tools enable customers to see all the relevant information about their interaction with your organization and perform account-related activities online. You can also reduce customer support questions by providing anytime access to your knowledge base and document sharing.
Leverage your Acumatica investment. Deliver even greater value to those you serve by offering new ways for them to access information and perform critical activities. Acumatica Portals use the same database and interface as your own Acumatica instance, so you can efficiently create online experiences, including B2B ordering* and self-service access customer portals.
Key features in Customer Self-Service Portal Datasheet: