In this Sage Intacct: Meals on Wheels America Success Story, learn how Meals on Wheels America is the leadership organization supporting the more than 5,000 community-based programs across the country that are dedicated to addressing senior isolation and hunger. The nonprofit’s challenge is to prepare the network that already serves 2.4 million Americans each year to meet the increasing demands of a rapidly growing senior population. Meals on Wheels America needed modern financial management to keep up, as Don Miller recognized when he joined the nonprofit as chief financial and administrative officer in 2013. “I walked into an organization that was running on QuickBooks and Excel and was very limited by its systems, especially when it came to managing grants,” Miller said. “I knew we needed an accounting system that could help us grow.” 

Sage Intacct proved to be the ideal solution for financials, reporting, time and expense, and especially grants from
corporate, philanthropic, and federal funders. For the first time, Meals on Wheels America has real-time visibility into expenses booked against a particular grant. That enables the finance team to quickly identify issues and work with a department head or project lead to align budget and actuals. The nonprofit is also better able to ensure that restricted grants are applied to their intended use, improving accountability with funders.